Question 1

What is polymer clay, and what are its characteristics?

Accepted Answer

Polymer clay is a flexible and durable material. However, it requires careful and delicate handling.

Question 2

Are polymer clay earrings suitable for daily use?

Accepted Answer

Yes, polymer clay is a very lightweight material, making it comfortable for all-day wear. You might even forget you’re wearing them!

Question 3

Why might my earrings look slightly different from each other?

Accepted Answer

Your earrings are handmade and specially crafted for your order. Therefore, there may be slight differences and minor imperfections between the product in the picture or even between the pair itself. These unique characteristics are what make polymer clay earrings special.

Question 4

How should I store my earrings?

Accepted Answer

Store your earrings in a dry and clean place. Keep them away from substances like oil, perfume, deodorant, or cream. Since the earrings are made from polymer clay and feature mostly gold-plated components, avoid exposing them to water, the sea, or the pool to ensure their longevity.

Question 5

How can I clean my earrings if they get dirty?

Accepted Answer

You can clean your earrings with a slightly damp cloth. If they get stained due to makeup or similar substances, gently wipe them using a cotton swab with a small amount of alcohol (only for products without epoxy/resin).

Question 6

Can I return my earrings if there’s an issue?

Accepted Answer

Due to our commitment to your health and hygiene, returns are not possible. However, if you experience any issues, please feel free to contact us.